In general, when visiting our websites, certain information is automatically gathered. For example, the numbers and frequency of visitors to www.GTV.com, www.Global IM.com and www.Sonork.com and their areas. The information gathered is not sold, rented or leased to outside companies, unless you specifically authorize us to do so, but may be used by GTV to collect statistical data on which parts of our site are most frequently visited.
Using Instant Support from GTV's Websites
When a visitor to our website accesses our Instant Support services, they initiate an instant messaging session with one of our live operators. The session will involve questions and answers between the visitor and the live operator. GTV maintains transcripts of the dialogue during the session. The transcripts are used by GTV to assist the operator in addressing the questions by the visitor and directing that visitor to the appropriate person within GTV to answer specific questions the visitor may have. The transcripts are not disclosed to outside companies, however may be reviewed internally from time to time to ensure the quality of our services.
Public Messenger Services
GTV offers access to our public networks through the downloadable Global IM and Sonork executable client applications as a free service to web users. In order to access these services the user must provide certain information during the account registration process. The information gathered during the registration process is not sold, rented or leased to outside companies, unless you specifically authorize us to do so, but may be used by GTV to collect statistical data and carry out internal marketing initiatives.